Terms of Service

    Terms of Service


    Last Updated: 4 September 2026


    Acceptance of Terms


    By accessing and using DraftSanctum AI ("the Service"), you accept and agree to be bound by these Terms of Service. If you do not agree, please discontinue use immediately.


    Company Information


    DraftSanctum AI is a product of D App Online Ltd, registered in England & Wales (Company No. 11369975).


    Service Description


    DraftSanctum AI provides AI-powered interior, exterior, and landscape design transformation services. Users can upload images and receive AI-generated design alternatives using our proprietary algorithms.


    User Accounts and Registration


    Account Creation

  1. You must provide accurate, current information
  2. You are responsible for maintaining account security
  3. One account per person or entity
  4. You must be at least 16 years old

    5. Account Responsibilities

  5. Keep login credentials secure
  6. Notify us immediately of unauthorized access
  7. You are liable for all activities under your account
  8. Accounts are non-transferable

    9. Subscription Terms and Billing


    Subscription Plans

  9. Free tier: 3 credits upon registration (one-time)
  10. Paid plans: Monthly or annual subscriptions with credit allocations
  11. Credits are used for AI design generation (1 credit per image)

    12. Billing and Payments

  12. All payments processed securely through Stripe
  13. Subscriptions automatically renew unless cancelled
  14. Price changes require 30 days notice
  15. All fees are non-refundable
  16. **NO REFUNDS POLICY**: All subscription fees and credit purchases are final and non-refundable

    17. Credit System

  17. Credits do not expire during active subscription
  18. Unused credits are forfeited upon cancellation
  19. Credits cannot be transferred between accounts
  20. Credit allocations refresh monthly for active subscribers

    21. Intellectual Property Rights


    Your Content

  21. You retain ownership of images you upload
  22. You grant us license to process images for service delivery
  23. You represent you have rights to uploaded content
  24. We do not claim ownership of your original images

    25. Generated Designs

  25. AI-generated designs are licensed to you for personal and commercial use
  26. Generated designs may not be unique to you
  27. You cannot claim copyright over AI-generated content
  28. Our AI algorithms and software remain our property

    29. Platform Content

  29. All platform features, design, and functionality are our property
  30. You may not reverse engineer or copy our technology
  31. Our trademarks and branding are protected

    32. User Conduct and Acceptable Use


    Permitted Uses

  32. Personal and commercial design projects
  33. Uploading images you own or have permission to use
  34. Following our community guidelines

    35. Prohibited Activities

  35. Uploading inappropriate, illegal, or copyrighted content
  36. Attempting to hack, abuse, or exploit the service
  37. Using the service for illegal purposes
  38. Sharing account credentials
  39. Circumventing usage limits or restrictions

    40. AI Service Limitations


    Service Disclaimers

  40. AI results may vary in quality and accuracy
  41. Generated designs are suggestions, not professional advice
  42. We do not guarantee specific outcomes
  43. Service availability may be subject to maintenance

    44. No Professional Advice

  44. Our service provides creative suggestions only
  45. Results should not replace professional design consultation
  46. We are not liable for design implementation outcomes
  47. Always consult professionals for structural or safety considerations

    48. Service Availability and Modifications


    Service Availability

  48. We strive for 99.9% uptime but cannot guarantee continuous availability
  49. Maintenance windows may cause temporary interruptions
  50. We are not liable for service disruptions

    51. Service Changes

  51. We may modify features, pricing, or terms with notice
  52. Material changes will be communicated 30 days in advance
  53. Continued use constitutes acceptance of changes

    54. Data Privacy and Security


    Data Handling

  54. Your privacy is governed by our Privacy Policy
  55. We implement industry-standard security measures
  56. Uploaded images are automatically deleted after 30 days
  57. We do not use your images for AI training

    58. Cancellation and Termination


    User Cancellation

  58. You may cancel subscriptions at any time
  59. Cancellation prevents future billing but maintains access until period end
  60. **No refunds for partial periods**

    61. Service Termination

  61. We may terminate accounts for terms violations
  62. Suspected fraudulent activity may result in immediate termination
  63. We will provide notice except in cases of severe violations

    64. Limitation of Liability


    Service Limitations

  64. Service provided "as is" without warranties
  65. We disclaim all warranties, express or implied
  66. Our liability is limited to subscription fees paid
  67. We are not liable for indirect, consequential, or punitive damages

    68. Force Majeure

    We are not liable for failures due to circumstances beyond our control, including natural disasters, government actions, or third-party service failures.


    Dispute Resolution


    Governing Law

    These terms are governed by UK law and regulations.


    Dispute Process

    1. Informal resolution through customer support

    2. Mediation if informal resolution fails

    3. UK courts have exclusive jurisdiction for legal proceedings


    Contact Information


    For terms-related questions:

  68. **Email**: info@d-app.online
  69. **Support**: info@d-app.online
  70. **Address**: 20 - 22 Wenlock Road, London, UK

    71. Changes to Terms


    We may update these terms periodically. Material changes will be communicated via email and prominent platform notice. Continued use constitutes acceptance of updated terms.


    Severability


    If any provision is found unenforceable, the remainder of these terms remains in full effect.


    Entire Agreement


    These terms, together with our Privacy Policy, constitute the complete agreement between you and DraftSanctum AI.